Privacy Policy
Last Updated: October 10, 2025
This Privacy Policy explains how Go Beyond Fitness (Pty) Ltd (“Go Beyond Fitness”, “GBF”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you visit, use our online store, purchase our products, or interact with any of our platforms, including shop.gobeyondfitness.co.za (the “Site”) and related services (collectively, the “Services”).
By accessing or using our Site or Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our Site or submit personal information to us.
1. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The “Last Updated” date above indicates the latest version. Any updates will be posted on this page and become effective immediately upon posting.
2. Information We Collect
We collect personal information to process orders, provide services, and improve your experience.
Information You Provide Directly:
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Contact Details – Name, phone number, email, billing and shipping address.
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Order & Payment Information – Items purchased, payment confirmation, order history.
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Account Information – Username, password, and preferences (if you create an account).
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Coaching / Plan Data – Information provided for personalised workout or nutrition plans.
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Support Communication – Details shared when you contact us for assistance.
Information Collected Automatically:
We may use cookies and analytics tools to collect:
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Device and browser type
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IP address
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Pages viewed and time spent on the Site
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Interaction data (clicks, scrolls, and purchases)
Information from Third Parties:
We may receive information from:
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Payment processors (for payment verification)
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Delivery partners (for order fulfillment)
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Service providers (e.g., Shopify for website hosting)
3. How We Use Your Information
We use personal information to:
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Process and fulfill orders for supplements and digital plans
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Communicate order updates, support, or promotions
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Manage your online account or subscription
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Provide online coaching or digital products
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Prevent fraud and ensure account security
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Comply with legal or tax obligations
4. Cookies
We use cookies to enhance your browsing experience, remember preferences, and measure performance.
You may disable cookies in your browser settings, though some site features may not function correctly.
For more on Shopify cookies, visit: https://www.shopify.com/legal/cookies
5. How We Share Information
We may share limited personal information with:
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Trusted service providers (Shopify, courier, payment gateways)
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Marketing partners (only with your consent)
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Legal authorities when required by law
We do not sell your personal data under any circumstances.
6. Security & Retention
We implement reasonable technical and organizational measures to protect your data.
However, no system is 100% secure.
We retain personal data only as long as necessary to fulfill orders, comply with laws, or maintain client records.
7. Your Rights
You have the right to:
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Access and request a copy of your personal information
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Correct or update your details
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Request deletion of your personal data
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Withdraw consent for marketing communication
You may exercise these rights by emailing info@gobeyondfitness.co.za.
8. Children’s Data
Our services are not directed to children under 16. We do not knowingly collect their data.
If you believe a child’s information has been provided, please contact us to remove it.
9. International Data Transfers
If your data is transferred outside South Africa (for example, through Shopify’s global infrastructure), we ensure adequate data protection standards consistent with applicable privacy laws.
10. Contact Us
For any privacy concerns, questions, or data requests, please contact:
Go Beyond Fitness (Pty) Ltd
📍 20 Drakensberg Boulevard, Boksburg, Gauteng, South Africa
📧 info@gobeyondfitness.co.za
🌐 shop.gobeyondfitness.co.za
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